Companies are making many efforts to simplify and enhance the way users logon to various digital workspaces, including single sign-on, redesigning logon screens, leveraging social login techniques and others. But all those efforts won’t matter if they click “Sign in” from their Citrix VDI and nothing happens.
An important element of success for digital workspaces is having a seamless user experience regardless of which location or device they’re using, and the very first step they will take involves the logon process. Suppliers such as Citrix and VMware are simplifying the logon process for end users, but for the IT staff, the logon process can involve:
- Accessing a browser
- Authentication
- ‘Enumeration’
- Establishing a session
- Launching an application
This complexity is obviously hidden from the end-user, but quickly and successfully completing these steps create the first impression your digital workspace gives to your users. That’s why we offer eG Enterprise Express, a FREE logon simulator for Citrix VDI/Virtual Apps and VMware Horizon.
Of course, you’ll still need to be able to monitor the end user’s experience once the desktops or applications have been successfully launched, since that’s the value that the user is looking for.
Having a single pane-of-glass, virtualization-aware, auto-diagnostic IT infrastructure performance monitor can provide you with actionable answers to performance issues, wherever they originate, from application code to bare metal or cloud. This will allow you to understand the impact of infrastructure issues on application performance and user experience as well as unify performance monitoring, alerting, diagnosing, reporting, and capacity-planning in a single console.
So, ensure your users get a great digital workspace experience and dramatically improve your IT efficiency at the same time and remember: You may not get a second chance to make a good first impression!
Start monitoring logons now:
eG Enterprise Express Free Logon Simulator for Citrix and VMware Horizon »
eG Enterprise is an Observability solution for Modern IT. Monitor digital workspaces,
web applications, SaaS services, cloud and containers from a single pane of glass.
