IT Performance Monitoring Insights
Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations

eG Innovations’ AIOps-Powered APM
Learn how AIOps (Artificial Intelligence for IT Operations) is helping IT teams supporting applications automate and improve the quality of user experience through APM (Application Performance Monitoring) featuring intelligent alerting, automated root-cause diagnostics and self-healing capabilities.

Understanding Core Web Vitals – Key Metrics for Optimizing Your Website for Better User Experience
How Core Web Vitals metrics - Largest Contentful Paint (LCP), First Input Delay (FID), Cumulative Layout Shift (CLS), and the new Interaction to Next Paint (INP) affect website performance.

8 Key Factors of a Successful MSP Monitoring Strategy – Determining your MSP Monitoring Strategy for the Next Decade
With an array of new tools and techniques available, there are numerous ways in which an MSP monitoring strategy can be crafted to future-proof business resilience.

DEX vs. DEM – What is Digital Employee Experience (DEX) and how does it differ from Digital Experience Monitoring (DEM)?
Digital Employee Experience (DEX) Monitoring and Digital Experience Monitoring (DEM) overlap, yet differ. Learn about DEM vs. DEX strategies.

Heterogeneous IT Architectures – A Strategy for Resilience
As the dust settles from the CrowdStrike outages we reflect on how adopting a heterogeneous IT strategy when adopting technologies can increase your organization’s resilience against outages and mitigate risks.

Healthcare Application and Infrastructure Monitoring – 4 Case Studies
Four recent case studies cover how and why healthcare providers and hospitals are modernizing and optimizing healthcare ITOps monitoring to provide better security and availability via automated health application monitoring.

How APM Solutions Enhance JMeter Load Testing Visibility – Bridging the Gap!
An overview of JMeter load testing capabilities and the key metrics you can use from JMeter load testing reports to troubleshoot issues. Plus, how to overcome some limitations of JMeter using APM tools.

The Three Pillars of Observability: Metrics, Logs and Traces
Metrics, Logs and Traces are the three essential data types that make up the “Three Pillars of Observability”. Understand the advantages and disadvantages of each data type and why it is important to look beyond the three pillars for complete end-to-end full stack visibility.

7 Myths of Java Memory Leaks: What SREs Need to Know and Communicate
Memory leaks are the bane of SREs. Sometimes, non-technical people believe that because the JVM (Java Virtual Machine) automatically manages memory, there is no need to worry about memory leaks. An article for SREs to use to explain common misconceptions to the wider organization.

eG Enterprise rated the No. 1 APM Tool for Customer Experience by SoftwareReviews
Read this APM tools comparison and see how eG Innovations stacked up against 13 other APM vendors, based on 703 verified real user reviews from employees in large enterprise organizations.

Real-World Case Study: Supporting Key Business Applications in the Cloud
A real-world case study of a logistics application deployed on the cloud and how a critical issue with this app was detected and addressed. How to collect and communicate key data with CSPs (Cloud Service Providers) to ensure rapid ticket escalation is covered.

What is DevOps? A Comprehensive Guide
Defining DevOps and the benefits of implementing this collaborative approach to IT operations

Key Monitoring Metrics in Kubernetes and OpenShift Environments
Monitoring the right Kubernetes or OpenShift metrics can ensure that your deployments are running and healthy. A quick guide and explanation of the essential metrics to track in your orchestrated containers deployments.

What is Real User Monitoring (RUM)? Detailed Guide with Use Cases and Benefits
Real user monitoring is a mission-critical tool that can help you detect web application failures and bottlenecks before customers notice them. This detailed guide with checklists and use cases will help you with a solid grounding on the why, what, and how of RUM.

E-Commerce Monitoring: Key Monitoring Capabilities for Top Payment Gateway Performance
Payment gateway outages and performance issues have a disruptive effect on your business. In this article, you will learn how eG Enterprise gives you full-stack visibility into your payments microservices. See which payment errors...

Cloud Application Performance Monitoring
How to Build a Successful Application Performance Monitoring Strategy When Moving to the CloudSource: APM in the new normal, survey by eG Innovations and DevOps InstituteCloud adoption is increasing at a rapid pace. The eG Innovations & DevOps Institute APM survey indicates that 88% of organizations are using at least one...

End-to-End Application Monitoring Helps Troubleshoot Application Slowness
A real-world example of application performance troubleshooting a Java web app, hosted on JBoss Wildfly using Microsoft SQL as the backend database; including details of the analysis and diagnosis performed to identify the root-cause of the performance issue.

6 Surprising things you can learn from our APM survey
In the summer of 2021, eG Innovations joined forces with the DevOps Institute to run an APM survey to find out how the industry would look in the new normal. The 2021 APM survey was conducted over three months between July and September. Over 900 people from DevOps, SREs, and ITOps backgrounds participated...

Case Study: AWS Cloud Application Performance Troubleshooting
In this blog post, we describe a problem analysis and anomaly detection process for a cloud performance problem that our enterprise customer successfully resolved using full stack observability (metrics, events, logs, and traces).

Service Desk Automation Demands Deep Integration with Monitoring Tools
To be effective, monitoring tools must integrate with workflows of enterprise organizations. Integration with Service Desk tools is very important in this regard. This blog discusses how a tight integration can enable automatic incident management - a key for streamlined IT operations.

AIOps Strategy and Management
Enterprises that adopt AIOps are finding that their employees are more productive and spend more time on innovation when AIOps is freeing them from troubleshooting and other fire-fighting activities. This blog covers how to establish your AIOps strategy in 3 steps.

What is AIOps?
AIOps is a key technology for IT operations management today. It holds the promise of IT management proactive and automated. In this blog, we discuss the fundamental conceps of AIOps and why many organizations are looking to deploy this technology.

Top 10 Characteristics of an Enterprise-Class IT Application and Infrastructure Monitoring Tool
‘Enterprise class’ is a buzzword that refers to applications that are designed to be robust, flexible, and scalable. Read this blog to learn the top 10 characteristics of an enterprise-class IT Application and Infrastructure Monitoring solution.

How to Tune a JBoss Application Server for High Performance
JBoss is one of the most popular Java application servers in the market. Tuning the performance of JBoss is important for supporting production workloads. Learn best practices for getting the most out of your JBoss application servers in this blog post.

What is Chaos Engineering and
Why is it Important?
Robust, resilient IT systems are crucial to data-driven operations. Whether these systems drive internal processes or deliver customer-facing services, the need for reliability and availability remains the same. So, why would you deliberately try to break your services?