Moving to Citrix Cloud doesn't mean you don't have to monitor the Citrix service. You are still responsible for logon times, sessions, RTT and ultimately user productivity and experience. With eG Enterprise go beyond Citrix Director on cloud and get visibility into Citrix on-prem and cloud services to quickly isolate the root-cause of Citrix issues.
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Citrix Cloud provides a hybrid cloud platform for organizations to deliver Citrix virtual apps and desktop services. It offers increased flexibility and affordable pricing for scaling workloads on demand. Since the core control plane components (Citrix Delivery Controllers, Datastores, etc.) are hosted by Citrix, customers can focus on operating and maintaining the resource plane (i.e., the Citrix session hosts, virtual desktops, etc.).
A common misconception is that by moving to Citrix Cloud, your organization does not have to monitor the Citrix service. You are still responsible for logon times, sessions, round trip times and ultimately user productivity and experience.
Managing the performance of Citrix services in a Citrix Cloud deployment is even more of a challenge for Citrix admins than it was with a fully controlled, local deployment.
So, Citrix admins need sufficient monitoring capabilities in their arsenal to proactively diagnose and troubleshoot Citrix Cloud performance problems, before they become business-impacting.
eG Enterprise provides you complete visibility into your Citrix Cloud deployment. With eG Enterprise you can:
With eG Enterprise, we can understand our whole IT infrastructure end-to-end, eliminate issues quickly, and ensure optimum performance. This is putting us one step ahead of our customers and we are now in full control of the user experience.
By leveraging Citrix APIs, eG Enterprise provides native support to monitor critical Citrix Cloud components such as the Citrix Control Plane.
Wherever the control plane is deployed – on-premises infrastructure or public cloud (AWS, Azure) – eG Enterprise provides comprehensive performance visibility into the core Citrix components, including the Citrix Virtual App servers and Virtual Desktops as well as the supporting tiers such as the hypervisor, storage, AD, network, and more.
eG Enterprise also provides monitoring support for Virtual Apps and Desktops deployment on Microsoft Azure cloud.
