FSLogix Office 365 Container Details Test

FSLogix Office 365 Container redirects only areas of a user’s profile that are specific to Microsoft Office and is a subset of Profile Container. The Container can optionally be used in conjunction with Profile Container, to store Office Data in a location separate from the rest of the user's profile. The Container enables and enhances the Microsoft Office experience of users in non-persistent environments. In non-persistent environments, the index catalog doesn’t roam with user data and must be rebuilt every time the user signs into a new host, which could potentially occur at every sign-on and could create a significant delay in fetching the desired data. When FSLogix Office 365 Container feature is enabled on the target Virtual App server, the Container redirects user’s Outlook data as well as search index catalog, giving users access to their emails and other Outlook data while enabling users to search in Outlook – even when they roam between sessions on different hosts in a typical Virtual App environment. The Container roams the search index on a per-user basis inside the user’s profile container; there is no need to re-index a user’s Outlook OST regardless of which the Virtual App server they access.

If user's experience with Microsoft Office on the target server that is enabled with FSLogix Office 365 Container is poor, then administrators should be able to quickly figure out if the quality of the UX suffers due to unavailability of the services offered by the FSLogix Office 365 Container. The FSLogix Office 365 Container Details test helps administrators in this regard.

For each user connecting to a FSLogix Office 365 Container-enabled Virtual App server, this test reports whether the Container is enabled/properly attached and the services offered from the Container are enabled. This way, users who are experiencing a poor Microsoft Office experience can be isolated and the reason for the same can be ascertained. In addition, the test points administrators to users whose experience suffer due to inadequate disk space.

Target of the test : A Citrix Virtual Apps server

Agent deploying the test : An internal/remote agent

Outputs of the test : One set of results for each combination of domain:user on the target Citrix Virtual App server to be monitored.

Parameters Description

Test period

How often should the test be executed.

Host

The host for which the test is to be configured.

Port

Refers to the port used by the Citrix Virtual Apps server .

Report By Domain Name

By default, this flag is set to Yes. This implies that by default, the detailed diagnosis of this test will display the domainname\username of each user who accessed an application on the server. This way, administrators will be able to quickly determine which user logged into the server from which domain. If you want the detailed diagnosis to display only the username of these users, set this flag to No.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test

Measurement

Description

Measurement Unit

Interpretation

Is FSLogix application service running?

Indicates whether/not the FSLogix application service is running for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
No 0
Yes 1

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is container enabled?

Indicates whether/not the FSLogix Office 365 container is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Container attached status

Indicates whether/not the FSLogix Office 365 container is attached.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Attached success 0
The system is in an error state 1
Virtual Disk API ("virtdisk.dll") cannot be found 2
Unable to get the user SID 3
Security API failed 5
Error determining the path to the VHD/X file 6
Error creating a directory 7
Error impersonating the user 8
Error creating the VHD/X file 9
Error closing a handle 10
Error opening the VHD/X file 11
Error attaching the VHD/X 12
Error getting the physical path of the virtual disk 13
Error opening the device 14
Error initializing the disk 15
Error retrieving the volume GUID 16
Error formatting the volume 17
Unable to determine the user's profile directory 18
Error creating a junction in the file system 19
Error importing registry data 20
Error checking group membership for the user 21
Error trying to determine the profile type 22
Error processing the redirections.xml file 23
Unable to create event 24
Maximum sessions reached 25
Can't detach virtual disk at the provided location 26
Can't find virtual disk at the provided location 27
No user session config found 28
Waiting for the Windows Profile Service to begin creation of the user's profile 0.1
In progress 0.2
Already attached 0.3

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

The detailed diagnosis of this measure reveals the file path to Outlook folder, volume name, path to a folder where the user profile is stored, VHD root file path, path to VHD files, etc.

Container attached reason

Indicates the reason for attaching the Office 365 container to this user's profile.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Attached with error 0
Not in white list 1
In black list 2
Local profile exists 3
Short SID 4
Unset 5
Component not enabled 6
Windows temporary profile 7
Not AVD session 8
Profile load failed 9

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

The detailed diagnosis of this measure reveals the name of user, reason for attachment failure, current status of the attachment, path to the VHD file, brief details about error, time stamp at which the Container was started and stopped, etc.

Container load duration

Indicates the time taken for loading Office 365 container to this user.

Seconds

A very low value is desired for this measure.

Access network as computer object

Indicates how the Office 365 container is attached to this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Attach as user 0
Attach as computer 1

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is outlook cache mode enabled?

Indicates whether/not outlook cache mode is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 0
No 1

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Error code

Indicates the total number of errors reported for this user while using Office 365 container.

Number

 

Is dynamic VHD(X)?

Indicates whether/not VHD file in which the Office 365 Container is stored, is dynamic.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 0
No 1

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is allow concurrent user sessions?

Indicates whether/not the concurrent sessions are allowed for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is OneNote enabled?

Indicates whether/not OneNote is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is OneNote UWP enabled?

Indicates whether/not OneNote UWP is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is Outlook enabled?

Indicates whether/not Outlook is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is Outlook personalization enabled?

Indicates whether/not Outlook personalization is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is Teams enabled?

Indicates whether/not Teams is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is OneDrive enabled?

Indicates whether/not OneDrive is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is Sharepoint enabled?

Indicates whether/not Sharepoint is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Is Skype enabled?

Indicates whether/not Skype is enabled for this user.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

VHD access mode

Indicates the access mode of VHD file on which Office 365 Container for this user is stored.

 

The values that this measure can report and their corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Direct access 0
Different disk used and stored on the network 1
Different disk used and stored on the local machine 2
Unique VHD(X) used 3

Note:

By default, this measure reports the Measure Values listed in the table above. In the graph of this measure however, the value of this measure is represented using their numeric equivalents only.

Disk capacity

Indicates the total disk capacity allocated for this user.

MB

 

Disk free space

Indicates the amount of disk space available for use by this user.

MB

 

Disk used space

Indicates the amount of disk space utilized by this user.

MB

A value close to Disk capacity measure value is a cause of concern in this case. Administrators should figure out this and add additional resources if necessary for each user.

Disk usage

Indicates the percentage of disk space utilized by this user.

Percent

A value close to 100 indicates that the users are facing severe space crunch. Administrators need to analyze such space constraints and add additional disk space as and when required.