Commvault Clients Test

A client is a logical grouping of the software agents that facilitate the protection, management, and movement of data associated with a computer. A CommCell environment comprises of multiple clients whose data is manifestly protected. Each client is associated with a license without which the data of the client could not be protected in the CommCell environment. In dynamic environments, clients may be commissioned/decommissioned on a regular basis. If a client is deconfigured/decommissioned, the data of such a client will not be considered for protection by the CommCell environment. The license of such clients will be released and hence, the client will become inactive. The Commvault Clients test helps administrators audit the count of active and inactive clients on a periodical basis.

This test reports the count of active clients and inactive clients in the target Commvault Backup server. Using this test, administrators can easily isolate inactive clients. The detailed diagnostics of this test reveals the operating system of the active/inactive clients. This will help administrators figure out the operating system used by the clients to access the target backup server.

Target of the test : A Commvault Backup server

Agent deploying the test : An internal agent

Outputs of the test : One set of results for the target Commvault Backup server that is to be monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.

Host

The IP address of the target Server that is being monitored.

Commvault ID and Commvault Password

By default, the eG agent executes CLI Commands on the target Commvault Backup server to collect the required metrics. For the eG agent to execute the CLI commands, a special user with monitoring privilege is required. Specify the credentials of such a user in the Commvault ID and Commvault Password text boxes.

Confirm Password

Confirm the password by retyping it here.

Base Installed Location

By default, the CLI commands that need to be executed by the eG agent will be located within a folder called 'Base' within the install directory of the target Commvault Backup server. For the eG agent to execute the commands, specify the full path to the Base folder against the Base Installed Location parameter. For example, the full path to the Base folder can be specified as: C:\\Program Files\\Commvault\\Contentstore\\Base.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Active clients

Indicates the total number of active clients.

Number

The detailed diagnosis of this measure lists the name of each active client and the operating system of that client.

Inactive clients

Indicates the total number of inactive clients.

Number

The detailed diagnosis of this measure lists the name of each inactive client and the operating system of that client.