Monitoring the GroupWise Internet Agent (GWIA)

eG Enterprise provides out-of-the-box, not one, but two specialized monitoring models for the GWIA component – i.e., one for every operating system on which the component executes. While the GWIA component on Netware can be managed as  Groupwise Internet Agent - Netware, the one on Windows can be managed as Groupwise Internet Agent - Win. Figure 1 below depicts the Groupwise Internet Agent - Netware model.

Figure 1 : Layer model of GWIA

Though both the Groupwise Internet Agent - Win and Groupwise Internet Agent - Netware models share the same set of layers, the difference lies in the tests mapped to the operating system-specific layers – in other words, the bottom 4 layers of the layer model. To know the details of tests mapped to these 4 layers on Windows environments, refer to the Unix and Windows Servers monitoring model. Similarly, to know which tests are associated with these 4 layers on Netware, refer to Netware monitoring model.