Mobile Service Test

The Mobile Service is responsible for the delivery of content to mobile devices. This service is invoked by the Report Service to deliver IBM® Cognos® content to wireless devices, such as mobile phones or other wireless devices. If this service is unavailable, then, the content i.e., reports could not be delivered to the wireless devices. This will affect the users who rely on the wireless devices for accessing the content. If this issue persists, then, the user experience will nose dive thus impacting the businesses to a great extent. To avoid such issues, it is essential for the administrators to periodically monitor the Mobile Service. The Mobile Service test offered by eG Enterprise helps administrators in this regard.

This test monitors the Mobile Service and reports the current status of the service. This test also throws light on the number of mobile service requests that were successful/failed. This test helps administrators initiate troubleshooting to determine the reason for request failures and resolve the same at the earliest.

Target of the test : An IBM Cognos Business Intelligence

Agent deploying the test : An internal/remote agent

Outputs of the test : One set of results for the target IBM Cognos Business Intelligence suite being monitored

Configurable parameters for the test

Parameter

Description

Test period

How often should the test be executed .

Host

The host for which the test is to be configured.

Port

The port number at which the specified host listens. By default, this is NULL.

JMX Remote Port

Here, specify the port at which the JMX listens for requests from remote hosts. Ensure that you specify the same port that you configured in the p2pd.deploy_defaults.properties file available in the <IBM_COGNOS_BI_HOME>\webapps\p2pd\WEB-INF folder used by the target application server.

JMX User, JMX Password, and Confirm Password

By default, JMX requires no authentication or security (SSL). This is why, by default, the JMX User and JMX Password parameters are set to none. If JMX requires authentication only (but no security), then ensure that the JMX User and JMX Password parameters are configured with the credentials of an authorized user with access to JMX using the JMX Remote Port. Confirm the password by retyping it in the Confirm Password text box.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Status

Indicates the current status of the service.

 

The values that this measure can report and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Available 100
Unavailable 0

Note:

By default, this measure reports the Measure Values listed in the table above to indicate the current status of the service. In the graph of this measure however, the same is represented using the numeric equivalents only i.e., 0 or 100.

Processed requests

Indicates the number of requests that were processed during the last measurement period.

Number

 

Successful requests

Indicates the number of service requests that were successful during the last measurement period.

Number

A high value is desired for this measure.

Percentage of successful requests

Indicates the percentage of processed requests that were successful during the last measurement period.

Percent

A value close to 100 percent denotes that most of the requests were processed successfully.

Failed requests

Indicates the number of service requests that failed during the last measurement period.

Number

A high value is a cause of concern. Administrators must analyze why the requests are failing frequently and initiate troubleshooting measures at the earliest.

Percentage of failed requests

Indicates the percentage of processed requests that failed during the last measurement period.

Percent

A value close to 100 is a cause of concern. A sudden / gradual increase in the value of this measure warrants administrators to initiate troubleshooting at the earliest.

Successful requests per second

Indicates the rate at which the requests were processed successfully during the last measurement period.

Requests/sec