How does eG Enterprise monitor the Mail Alert Receiver?

eG Enterprise can monitor the Mail Alert Receiver in an agent based manner only. The external agent that is used for monitoring the Mail Alert Receiver should be deployed on the same host as that of the Mail Alert Receiver in your environment.

The eG agent can be configured to report the count and contents of email alerts sent out by third-party management tools. To read the email alerts, the eG agent has to be configured with the name and access credentials of the POP3/IMAP account where the mails are stored.