OneDrive Folder Activities Test

Folders provide administrators with an efficient way to group and manage content in a OneDrive document library - for eg., using folders you can group reports by fiscal year or department.

By auditing operations performed on folders, administrators can quickly capture folder operations that are unauthorized/suspect, and even identify the users who may have performed them. Monitoring folder operations is also essential for assessing the workload of OneDrive for Business and the type of operations that are contributing to the load. Using the OneDrive Folder Activities test, administrators can efficiently audit and analyze the workload generated by folder operations.

This test tracks the folder operations that users perform on OneDrive for Business and reports the total count of operations of each type. The load imposed by folder operations and the type of operations contributing to this load can thus be determined. Additionally, the count of unique users who performed the various folder operations is reported, with detailed diagnostics pointing administrators to the precise users and the operations they performed. This helps administrators identify users who may have performed an unauthorized operation. The unique clients from which the users initiated the folder operations and the unique sites where the folders are stored are provided as part of detailed diagnostics, so as to enable administrators audit the operations efficiently.

Target of the test : Microsoft OneDrive for Business

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the Office 365 tenant being monitored

Configurable parameters for the test
Parameters	Description
Test period	How often should the test be executed
Host	The host for which the test is to be configured. By default, this is portal.office.com
Tenant Name	This parameter applies only if you want the eG agent to use Azure AD Certificate-based Authentication for accessing and monitoring an O365 tenant and its resources. Azure AD certificate-based authentication (CBA) enables customers to allow or require users to authenticate with X.509 certificates against their Azure Active Directory (Azure AD) for applications and browser sign-in. When monitoring highly secure Office 365 environments, you can configure the eG agent to identify itself to a tenant using a valid X.509 certificate, so that it is allowed secure access to the tenant and its resources. By default, the value of this parameter is none. This means that, by default, the eG agent does not use certificate-based authentication to connect to an O365 tenant. On the other hand, if you want the eG agent to use this modern authentication technique to securely access a tenant's resources, you should do the following: Enable Azure AD Certificate-based authentication for the target O365 tenant; this can be achieved manually, via the Office 365 portal, or automatically, using Powershell scripts we provide. For the manual procedure, refer to Manually Enabling Certificate-based Authentication For an Office 365 Tenantunder Microsoft Office 365. For the automatic procedure, refer to Automatically Fulfilling Pre-requisites in a Modern Authentication-Enabled Environmentunder Microsoft Office 365. When enabling certificate-based authentication, an X.509 certificate will be generated for the target tenant. Configure the Tenant Name parameter with the name of the tenant for which certificate-based authentication is enabled. Using the tenant name, the eG agent will be able to read the details of the X.509 certificate that is generated for that tenant, and use that certificate to access that tenant's resources. To determine the tenant name, do the following: Log in to the Microsoft 365 Admin Center as an administrator. Under Setup, click on Domains. Find a domain that ends with .onmicrosoft.com - this is your Microsoft O365 tenant name.
O365 User Name, O365 Password, and Confirm Password	These parameters need to be configured only if the Tenant Name parameter is set to none. On the other hand, if a valid Tenant Name is configured, then you should set these parameters to none . For execution, this test requires the privileges of an O365 user who has been assigned theService support admin and SharePoint admin roles and is vested with the View-Only Audit Logs permission. Configure the credentials of such a user against O365 User Name and O365 Password text boxes. Confirm the password by retyping it in the Confirm Password text box. While you can use the credentials of any existing O365 user with the afore-said privileges, it is recommended that you create a special user for monitoring purposes using the Office 365 portal and use the credentials of that user here. To know how to create a new user using the Office 365 portal and assign the required privileges to that user, refer to Creating a New User in the Office 365 Portalunder Microsoft Office 365. To know how to manually create a new user using the Office 365 portal and assign the required privileges to that user, refer to theCreating a New User in the Office 365 Portaltopic. You can also use eG's proprietary PowerShell script to automatically create a new user, or assign the required privileges to an existing user. To know how to use this script, refer to theAutomatically Fulfilling Pre-requisites in a Basic Authentication-Enabled Environmenttopic.
Domain, Domain User Name, Domain Password, and Confirm Password	These parameters are applicable only if the eG agent needs to communicate with the Office 365 portal via a Proxy server. In this case, in the Domain text box, specify the name of the Windows domain to which the eG agent host belongs. In the Domain User Name text box, mention the name of a valid domain user with login rights to the eG agent host. Provide the password of that user in the Domain Password text box and confirm that password by retyping it in the Confirm Password text box. On the other hand, if the eG agent is not behind a Proxy server, then you need not disturb the default setting of these parameters. By default, these parameters are set to none.
Proxy Host, Proxy Port, Proxy User Name, and Proxy Password	These parameters are applicable only if the eG agent needs to communicate with the Office 365 portal via a Proxy server. In this case, provide the IP/host name and port number of the Proxy server that the eG agent should use in the Proxy Host and Proxy Port parameters, respectively. If the Proxy server requires authentication, then specify the credentials of a valid Proxy user against the Proxy User Name and Proxy Password text boxes. Confirm that password by retyping it in the Confirm Password text box. If the Proxy server does not require authentication, then specify none against the Proxy User Name, Proxy Password, and Confirm Password text boxes. On the other hand, if the eG agent is not behind a Proxy server, then you need not disturb the default setting of any of the Proxy-related parameters. By default, these parameters are set to none.
Report System Account Log Entries	By default, this flag is set to No. This means that, by default, the test ignores all operations performed by Windows System Accounts. A System Account in Windows is used by the operating system and by services that run under Windows. There are many services and processes within Windows that need the capability to log on internally (for example during a Windows installation). The system account was designed for that purpose; it is an internal account, does not show up in User Manager, cannot be added to any groups, and cannot have user rights assigned to it. On the other hand, the system account does show up on an NTFS volume in File Manager in the Permissions portion of the Security menu. By default, the system account is granted full control to all files on an NTFS volume. Here the system account has the same functional privileges as the administrator account.. If you want the test to monitor and report on operations performed by Windows System Accounts as well, set this flag to Yes. Note: By default, this test does not monitor the operations of the NT AUTHORITY\SYSTEM and SHAREPOINT\system accounts. This is governed by the System_Account_Names parameter in the [ODB_Audited_Activities] section of the eg_tests.ini file (in the <EG_INSTALL_DIR>\manager\config directory). If required, you can exclude more Windows system accounts from monitoring. For that, do the following: Edit the eg_tests.ini file (in the <EG_INSTALL_DIR>\manager\config directory). Look for the System_Account_Names parameter in the [ODB_Audited_Activities] section of the file. You will find that this parameter is by default set as follows: System_Account_Names=NT AUTHORITY\SYSTEM,SHAREPOINT\system To exclude more Windows system accounts from monitoring, you need to modify the System_Account_Names parameter by appending more system accounts to the comma-separated list. Finally, save the file.
Report Top N DD	By default, this parameter is set to 10, indicating that the detailed diagnostics will report the details of top-10 file operations. You can change the 'N' in Top N by specifying any number of your choice in this text box.
DD Frequency	Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 2:1. This indicates that, by default, detailed measures will be generated every second time the test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD Frequency.
Detailed Diagnosis	To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enabled/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled: The eG manager license should allow the detailed diagnosis capability Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test
Measurement	Description	Measurement Unit	Interpretation
Total operations	Indicates the total number of folder operations that were performed by users of OneDrive for Business.	Number	The value of this measure is the sum of the values of all measures reported under the section Folder Operations, in the Layers tab page of the eG monitoring console The value of this measure is a good indicator of the workload imposed by folder operations on OneDrive for Business.
Unique operations	Indicates the count of unique folder operations performed on OneDrive for Business.	Number	To know which operations were performed, use the detailed diagnosis of this measure.
Unique users	Indicates the count of unique users who performed folder operations on OneDrive for Business.	Number	To know which are the users who performed folder operations, use the detailed diagnosis of this measure.
Unique client IPs	Indicates the number of unique clients from which the users initiated the folder operations.	Number	Use the detailed diagnosis of this measure to determine the IP addresses of the clients from which users performed a folder operation.
Unique sites	Indicates the number of unique sites where the folders accessed, reside.	Number	Use the detailed diagnosis of this mesure to figure out the OneDrive sites that were accessed for performing a folder operation.
Affected item types	Indicates the number of types of items that were affected by the folder operations.	Number	To know what type of items were affected by the folder operations, use the detailed diagnosis of this measure.
Unique destinations	Indicates the destination URLs of the folder operations that were performed.	Number	To know the unique destination URLs, use the detailed diagnosis of this measure.
Unique user agents	Indicates the unique user agents of browsers used for performing folder operations.	Number	To know the unique user-agent strings of the browsers used in folder operations, use the detailed diagnosis of thi measure.
Folder copies	Indicates the number of times folders were copied.	Number
Folder creations	Indicates the number of folders created.	Number
Folder deletions	Indicates the number of times folder delete operations were performed.	Number
Folder deletions from I stage recycle bin	Indicates the number of folder deletions performed from the first-stage recycle bin.	Number	The OneDrive Recycle Bin provides a safety net when an site content and site collections are deleted. When you delete content from a OneDrive, it’s sent to the Recycle Bin or first-stage Recycle Bin, where you can restore the deleted content if needed. If the file/folder is deleted from the Recycle Bin (i.e., from the first-stage Recycle Bin), it is sent to the Second-Stage Recycle Bin, where an administrator can restore it or delete it permanently.
Folder deletions from II stage recycle bin	Indicates the number of folders deleted from the second-stage recycle bin.	Number
Folder modifications	Indicates the number of times folders on OneDrive for Business have been modified.	Number
Folder moves	Indicates the number of times folders have been moved.	Number	Files/folders on OneDrive for Business can be moved to a different destination in the current library, to another OneDrive, or to SharePoint site.
Folder renames	Indicates the number of times folders have been renamed.	Number
Folder restores	Indicates the number of times folders have been restored from the Recycle Bin to their original location.	Number

The detailed diagnosis of the Unique operations measure lists the unique folder operations that were performed, and the number of times each operation was performed. This way, administrators can quickly identify which operation was most common and imposed the maximum load on OneDrive for Business.

Figure 1 : The detailed diagnosis of the Unique operations measure reported by the OneDrive Folder Activities test

The detailed diagnosis of the Unique users measure lists the users who performed file/page operations on OneDrive for Business. For each user, the operations performed by that user, the number of times the operations were performed, and the client from which that user initiated the operations are revealed. This way, administrators can quickly figure out if any user has performed any unauthorized operation.

Figure 2 : The detailed diagnosis of the Unique users measure reported by the OneDrive Folder Activities test

The detailed diagnosis of the Unique client IPs measure reveals which user operations were performed from which clients. The number of times the operations were performed from each client is also reported.

Figure 3 : The detailed diagnosis of the Unique client IPs measure reported by the OneDrive Folder Activities test

The detailed diagnosis of the Unique sites measure reveals the GUID and URL of each of the SharePoint sites on which folder operations were performed. The type of operation that was performed and the number of times these operations were performed is also reported, so that administrators can accurately identify the site that experienced a high level of activity.

Figure 4 : The detailed diagnosis of the Unique sites measure reported by the OneDrive Folder Activities test

The detailed diagnosis of the Unique destinations measure lists the destination URLs of the folder operations. For each URL, the operations that resulted in the URL and the number of times the operations were performed are reported.

Figure 5 : The detailed diagnosis of the Unique destinations measure reported by the OneDrive Folder Activities test

The detailed diagnosis of the Unique user agents measure lists the user-agent strings of browsers used by users for performing the different folder operations. For each user-agent string, the detailed metrics further reveals the number of operations performed using that browser. This will help administrators to identify the browser that was used most often to perform folder operations.

Figure 6 : The detailed diagnosis of the Unique user agents measure reported by the OneDrive Folder Activities test

To know which type of items - i.e., whether a file/folder/web/site/tenant/document library- was the target of the maximum number of administrative operations, use the detailed diagnosis of the Affected item types measure. For each item type, the detailed metrics reveal the specific operations performed on that type and the number of times the operations were performed.

Figure 7 : The detailed diagnosis of the Affected item types measure reported by the OneDrive Folder Activities test