Introduction

Of all peripheral devices that can be used in an IT infrastructure, printers are the most frequently used, and hence, the most important. If a printer goes offline, then critical reports and documents cannot be printed until such time that it is switched back online. Since network printers are typically placed in a central location and shared by users across multiple locations, it would be impractical for some users and a bit time-consuming for others, to manually check the printer status time and again.  Instead, if the current status of the printer and its core components such as the tray, cover, output bins etc., is automatically reported to a centralized console at pre-configured intervals, then administrators will come to know of abnormalities in printer operations as soon as they occur, and can initiate corrective measures soon after. This is possible only if a monitoring solution is employed to monitor the printer status at pre-set frequencies. This is where eG Enterprise helps administrators.