VDI Applications Test

This test discovers the applications executing on the virtual desktops and reports the availability and resource-usage of each of the desktop applications.

Target of the test : An ESX server host

Agent deploying the test : An internal/remote agent

Outputs of the test : One set of outputs for every distinct application executing on the virtual desktops.

Configurable parameters for the test:
Parameter Description

Test Period

How often should the test be executed

Host

The host for which the test is to be configured

Port

The port at which the specified HOST listens. By default, this is NULL.

ESX User and ESX Password

In order to enable the test to extract the desired metrics from a target ESX server, you need to configure the test with an ESX USER and ESX PASSWORD. The user credentials to be passed here depend upon the mechanism used by the eG agent for auto-discovering the VMs on the target vSphere server and monitoring the server and its VMs. These discovery/monitoring methodologies and their corresponding configuration requirements have been discussed hereunder:

  • Discovering and monitoring by directly connecting to the target vSphere server: Starting with ESX server 3.0, a VMware ESX server offers a web service interface using which the eG agent discovers the guest operating systems on a physical ESX host. The VMware VI SDK is used by the agent to implement the web services interface. To use this interface for discovering the VMs and for monitoring, the eG agent should directly connect to the monitored vSphere/ESX server as an ESX USER with root privileges. However, if, owing to security constraints, you cannot use root user permissions, you can alternatively configure the tests with the credentials of a user who has been assigned the following permissions:

    • Diagnostics

    • TerminateSession

    To see how you can create such a user on the ESX server, refer to theCreating a Special Role on an ESX Server and Assigning the Role to a New User topic

  • Discovering and monitoring using vCenter: By default, the eG agent connects to each ESX server and discovers the VMs executing on it. While this approach scales well, it requires additional configuration for each server being monitored. For example, separate user accounts may need to be created on each server for accessing VM details. While monitoring large virtualized installations however, the agents can be optionally configured to perform guest discovery using the VM information already available in vCenter. The same vCenter can also be used to monitor the vSphere server and its VMs. In this case therefore, the ESX USER and ESX PASSWORD that you specify should be that of an Administrator or Virtual Machine Administrator in vCenter. However, if, owing to security constraints, you prefer not to use the credentials of such users, then, you can create a special role on vCenter with the following privileges:

    • Diagnostics

    • Change settings

    • View and stop sessions

    To know how to grant the above-mentioned permissions to a vCenter user, refer to Creating a Special Role on vCenter and Assigning the Role to a New User .

    If the ESX server for which this test is being configured had been discovered via vCenter, then the eG manager automatically populates the ESX USERand ESX PASSWORD text boxes with the vCenter user credentials using which the ESX discovery was performed.

Confirm Password

Confirm the specified ESX PASSWORD by retyping it here.

SSL

By default, the ESX server is SSL-enabled. Accordingly, the SSL flag is set to Yes by default. This indicates that the eG agent will communicate with the ESX server via HTTPS by default. On the other hand, if the eG agent has been configured to use the VMPerl API or CLI for monitoring (i.e., if the ESX USER parameter is set to none), then the status of the SSL flag is irrelevant.

Like the ESX sever, the vCenter is also SSL-enabled by default. If you have chosen to use the vCenter for monitoring all the ESX servers in your environment, then you have to set the SSL flag to Yes.

Webport

By default, in most virtualized environments, the ESX server and vCenter listen on port 80 (if not SSL-enabled) or on port 443 (if SSL-enabled). This implies that while monitoring an SSL-enabled ESX server directly, the eG agent, by default, connects to port 443 of the ESX server to pull out metrics, and while monitoring a non-SSL-enabled ESX server, the eG agent connects to port 80. Similarly, while monitoring an ESX server via an SSL-enabled vCenter, the eG agent connects to port 443 of vCenter to pull out the metrics, and while monitoring via a non-SSL-enabled vCenter, the eG agent connects to port 80 of vCenter. Accordingly, the WEBPORT parameter is set to 80 or 443 depending upon the status of the SSL flag.  In some environments however, the default ports 80 or 443 might not apply. In such a case, against the WEBPORT parameter, you can specify the exact port at which the ESX server or vCenter in your environment listens so that the eG agent communicates with that port.

Virtual Center

If the eG manager had discovered the target ESX server by connecting to vCenter, then the IP address of the vCenter server used for discovering this ESX server would be automatically displayed against the VIRTUAL CENTER parameter; similarly, the ESX USER and ESX PASSWORD text boxes will be automatically populated with the vCenter user credentials, using which ESX discovery was performed.

If this ESX server has not been discovered using vCenter, but you still want to discover the guests on the ESX server via vCenter, then select the IP address of the vCenter host that you wish to use for guest discovery from the VIRTUAL CENTER list. By default, this list is populated with the IP address of all vCenter hosts that were added to the eG Enterprise system at the time of discovery. Upon selection, the ESX USERand ESX PASSWORD that were pre-configured for that vCenter server will be automatically displayed against the respective text boxes.

On the other hand, if the IP address of the vCenter server of interest to you is not available in the list, then, you can add the details of the vCenter server on-the-fly, by selecting the Other option from the VIRTUAL CENTER list. This will invoke the ADD VCENTER SERVER DETAILS page. Refer to Adding the Details of a vCenter Server for VM Discoverysection to know how to add a vCenter server using this page. Once the vCenter server is added, its IP address, ESX USER, and ESX PASSWORD will be displayed against the corresponding text boxes.

On the other hand, if you want the eG agent to behave in the default manner -i.e., communicate with each ESX server for monitoring and VM information - then set the VIRTUAL CENTER parameter to ‘none’.

Exclude VMs

Administrators of some virtualized environments may not want to monitor some of their less-critical VMs - for instance, VM templates - both from ‘outside’ and from ‘inside’. The eG agent in this case can be configured to completely exclude such VMs from its monitoring purview. To achieve this, provide a comma-separated list of VMs to be excluded from monitoring in the EXCLUDE VMS text box. Instead of VMs, VM name patterns can also be provided here in a comma-separated list. For example, your exclude vms specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside and outside views of all VMs on a virtual host by default. By providing a comma-separated list of VMs/VM name patterns in the EXCLUDE VMS text box, you can make sure the eG agent stops collecting ‘inside’ and ‘outside’ view metrics for a configured set of VMs.

Ignore VMs Inside View

Administrators of some high security VMware environments might not have permissions to internally monitor one/more VMs. The eG agent can be configured to not obtain the ‘inside view’ of such ‘inaccessible’ VMs using the IGNORE VMS INSIDE VIEW parameter. Against this parameter, you can provide a comma-separated list of VM names, or VM name patterns, for which the inside view need not be obtained. For instance, your IGNORE VMS INSIDE VIEW specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside view of all VMs on an ESX host by default.

Note:

While performing VM discovery, the eG agent will not discover the operating system of the VMs configured in the IGNORE VMS INSIDE VIEW text box.

Ignore WINNT

By default, the eG agent does not support the inside view for VMs executing on Windows NT operating systems. Accordingly, the IGNORE WINNT flag is set to Yes by default.

Inside view using

By default, this test obtains the “inside view” of VMs using the eG VM Agent. Accordingly, the Inside view using flag is set to eG VM Agent by default. The eG VM Agent is a piece of software, which should be installed on every VM on a hypervisor. Every time the eG agent runs this test, it uses the eG VM Agent to pull relevant 'inside view' metrics from each VM. Once the metrics are collected, the eG agent then communicates with each VM agent and pulls these metrics, without requiring administrator privileges. Refer to Configuring the Remote Agent to Obtain the Inside View of VMs for more details on the eG VM Agent.

Domain, Admin User, and Admin Password, and Confirm Password

By default, these parameters are set to none. This is because, by default, the eG agent collects 'inside view' metrics using the eG VM agent on each VM. Domain administrator privileges need not be granted to the eG agent if it uses this default approach to obtain the 'inside view' of Windows VMs.

Exclude IP

Typically, when performing VM discovery, the eG agent automatically discovers the operating system on which every VM runs, and all the IP addresses that each VM supports. If two are more VMs on a target vSphere server are in a VM cluster, then the eG agent will also auto-discover the cluster IP address. Since the cluster IP address is shared by all VMs in the cluster, this IP address will be in the discovery list of every VM in the cluster. In this case, if the eG agent attempts to obtain the 'inside view' of each VM in a cluster using their cluster IP address, incorrect metrics may be reported sometimes. To avoid this, you may want to instruct the eG agent to not use the cluster IP address when collecting 'inside view' metrics. For this, specify a comma-separated list of cluster IP addresses to be excluded in the EXCLUDE IP text box.

Report By User

This flag is set to Yes by default. The value of this flag cannot be changed. This implies that the virtual machines in VDI environments will always be identified using the login name of the user. In other words, in VDI environments, this test will, by default, report measures for every username_on_virtualmachinename.

Report Powered OS

This flag becomes relevant only if the REPORT BY USERflag is set to ‘Yes’

If the REPORT POWERED OS flag is set to Yes (which is the default setting), then this test will report measures for even those VMs that do not have any users logged in currently. Such guests will be identified by their virtualmachine name and not by the username_on_virtualmachinename. On the other hand, if the REPORT POWERED OS flag is set to No, then this test will not report measures for those VMs to which no users are logged in currently.

Is Show All Apps

To ensure that the test monitors only specific applications executing on the desktops and not all of them, set the IS SHOW ALL APPS flag to No. Once this is done, then, you need to configure those applications that you want to exclude from the monitoring scope of this test. For this purpose, follow the steps given below:

  • Edit the eg_tests.ini file (in the {EG_INSTALL_DIR}\manager\config directory).
  • In the [EXCLUDE_APPLICATIONS] section of the file, you will find an entry of the following format:

    VmgApplicationTest={Comma-separated list of applications to be excluded}

  • To the comma-separated application list that pre-exists, append the applications that you want to monitor. For instance, if your test need not monitor notepad.exe, and powerpnt.exe, then, your entry should be:

    VmgApplicationTest=...................,notepad.exe,powerpnt.exe

  • Note that the exact application names should be provided, but the extensions (for instance, .exe) can be dispensed with.
  • Finally, save the file.

On the other hand, if you want to monitor all the applications, then, set the IS_SHOW_ALL_APPS flag to Yes.

Show User Apps Only

By default, this flag is set to Yes. Accordingly, this test will monitor only those applications/processes that are running in the user’s account. To monitor all applications/processes running in the virtual desktops, regardless of the user account using which they are running, set this flag to No.

Show Whitelist Apps Only

In some highly secure virtual environments, administrators whitelist an index of business-critical and most commonly used applications that are permitted to be present and active on the target server. The goal of whitelisting is to protect the target server from potentially harmful applications and prevent any unauthorized files from executing. Application whitelisting places control over which applications are permitted to run on the target server and is controlled by the administrators, rather than the end-user. In such environments, administrators may wish to monitor only the applications that are whitelisted on the target server. To achieve this, administrators can set the SHOW WHITELIST APPS ONLY flag to Yes.

By default, this flag is set to No indicating that this test monitors all applications executing on the target server. By default, eG Enterprise offers a comma separated list of pre-defined applications specified against the WhiteListProcesses option in the [EXCLUDE_APPLICATIONS] section of the eg_tests.ini file available in the <EG_INSTALL_DIR>/manager/config folder. Setting theSHOW WHITELIST APPS ONLY flag to Yes will enable this test to monitor only the applications that are listed against the WhiteListProcesses option. If administrators wish to add or remove one or more applications to/from this pre-defined list, then, they can do so by editing this section and saving the file.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 2:1. This indicates that, by default, detailed measures will be generated every second time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

Detailed Diagnosis

To make diagnosis more efficient and accurate, eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability

  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Processes running

Indicates the number of instances of this application that is currently executing across all virtual desktops on the target host operating system.

Number

 

Physical CPU usage

Indicates the percentage of physical CPU resources utilized by this application across the guest VMs.

Percent

A very high value of this measure is a cause for concern, as it indicates excessive CPU usage by a single application. This in turn would cause other desktop applications to contend for limited physical resources, thus degrading the performance of those applications and that of the virtual server as a whole.

If this measure reports a value close to 100% for any application, then you can use the detailed diagnosis of this measure to identify which specific instance of that application is hogging CPU.

Memory usage

Indicates the percentage of physical memory resources utilized by this application across the guest VMs.

Percent

A very high value of this measure is a cause for concern, as it indicates excessive memory usage by a single application. This in turn would cause other desktop applications to contend for limited physical memory resources, thus degrading the performance of those applications and that of the virtual server as a whole.

If this measure reports a value close to 100% for any application, then you can use the detailed diagnosis of this measure to identify which specific instance of that application is hogging memory.

CPU used

Indicates the physical CPU (in Mhz) used up by this application.

Mhz

 

I/O reads

Indicates the rate at which this application reads data from the virtual disk.

KB/Sec

Compare the value of these measures across applications to identify the I/O-intensive application.

I/O writes

Indicates the rate at which this application writes data to the virtual disk.

KB/Sec

I/O read operations

Indicates the rate at which this application performs read operations.

Operations/Sec

Compare the value of these measures across applications to identify the I/O-intensive application.

I/O write operations

Indicates the rate at which this application performs write operations.

Operations/Sec

Total I/O operations

Indicates the rate at which this application performs I/O operations.

Operations/Sec

The detailed diagnosis of the Physical CPU usage and Memory usage measures list all the running instances of the given application, and reports the CPU and memory usage of each instance. From these insights, you can accurately isolate the instance that is consuming CPU and/or memory resources excessively.

DD of Physical CPU usage measure

Figure 1 : The detailed diagnosis of the Physical CPU usage measure of the VDI Applications test

Since the remaining tests mapped to the Outside View of VMs layer - namely, the VM Connectivity test and VM Datastores test - have been discussed already, let us move to the Virtual Desktop layer.