Agent on a Public IP

Suppose an agent with a public IP address, say 209.15.2.3 (see Figure 1), has to communicate with the eG manager. In this case, when installing the agent, the externally visible IP address of the manager (i.e., 209.15.165.127) has to be specified as the manager’s IP address (see Figure 1). Only then can the agent communicate with the manager. The dashed lines (--) in Figure 1 represent the flow of information from the eG agent on 209.15.2.3 to the eG manager on 10.5.20.12. In this case, the server/applications on 209.15.2.3 must be managed via the eG admin interface for the manager to respond to the agent.