Manually Uninstalling the eG Manager
To manually uninstall the eG manager, do the following:
- Stop the eG manager if it is running.
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Delete the following registry keys to remove Win32 Services of the eG Manager.
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\eGurkhaTomcat
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\eGMon
- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\eGurkhaTomcat
- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\eGMon
- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\eGurkhaTomcat
- HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\eGMon
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Delete the following registry keys to remove eG Manager software from Add/Remove Programs.
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hkey_local_machine\software\Microsoft\Windows\CurrentVersion\Uninstall\{12ECDC9D-2DEE-4550-BEF0-C5FAAA070D7A}
Note:
Ensure that the DisplayName for the above-mentioned key is eG Manager.
- HKEY_LOCAL_MACHINE\SOFTWARE\eG Innovations, Inc.\eG Manager
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Delete the following shortcut: Start->Programs->eG Monitoring Suite->eG Manager
Note:
If the eG agent is not installed on the manager box, you can directly delete the Start->Programs->eG Monitoring Suite shorcut.
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Delete the <EG_INSTALL_DIR>\manager directory.
Note:
If the agent is not installed on the manager box, then you can remove the entire <EG_INSTALL_DIR>.