Remote Control Actions

eG’s Remote Control Action capability, when enabled, allows an administrator to remotely and securely access any monitored server in an IT infrastructure and to execute remote commands in order to perform detailed analysis of problems and to initiate corrective actions against them. The control actions are enabled with no change in the eG architecture. The agents do not listen on any TCP ports. Hence, security risks in the target environment are minimum. Furthermore, since control actions can be initiated from a web browser, they can be triggered from any where, at any time.