Lifecycle of eG Enterprise products

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There are three phases in the lifecycle of an eG Enterprise version:

  • General Availability (GA): when a version becomes available for production use.
  • End of Sales (EOS): when sales of a version stops (usually after the GA of the next version)
  • End of Life (EOL): when we stop supporting any requests from customers running this version. EOL is usually 18 months from the GA of the next release.

Customers are encouraged to upgrade to the next version well before the EOL of a version. When an issue reported by a customer is resolved by a later release, we generally recommend that customers upgrade to the latest release to overcome any problems they have and to get the latest functionalities.

Key deadlines for
eG Enterprise versions

Version GA EOS
(GA of next release)
EOL
(18 months from EOS)
7.1.2 Nov 2019 May 2020 Oct 2021
7.1.4 May 2020 Aug 2020 Jan 2021
7.1.6 Aug 2020 Feb 2021 Jul 2022
7.1.8 Feb 2021 Jan 2023 Jun 2024
7.2.4 Jan 2023 Apr 2023 Sep 2024
7.2.6 Apr 2023 Aug 2023 Jun 2025
7.2.8 Aug 2023 Mar 2024 Aug 2025
7.2.10 Mar 2024 - -

Contact our support team if you have any questions about EOS/EOL dates for eG Enterprise.


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