Extensible Custom Application Monitoring from
eG Innovations

IT infrastructures supporting critical business services are developed using many off-the-shelf software applications. However, often the most critical components of the infrastructure are customized/home-grown applications. To ensure end-to-end availability and peak performance of business services, it is essential that the custom applications be monitored and managed in the same way and integrated with the same management framework as other standard software applications. This is where eG Enterprise Universal Insight Extensibility comes in.

With the extensibility option for eG Enterprise empowers administrators can add new monitoring capabilities and build new models for custom applications. Custom applications can then managed in the same manner as other standard applications and devices. The result is a single pane of glass view of the entire infrastructure including custom components, a consistent way to monitor every tier, and truly integrated management of the IT infrastructure, so performance issues are discovered and resolved rapidly, before users notice.

eG Enterprise extensibility makes monitoring of custom applications easy:

• Simple web interface for adding new monitoring capabilities and models, ensures short learning curve;
• Many options for adding new monitoring capabilities: SNMP, Log files, SQL queries, scripts (perl, powershell, Unix, bat files, etc.);
• No need to write code to add new monitoring capabilities; Extensible Java API also available if more flexible integration is required;
• Custom monitoring capability automatically pushed to agents – no manual intervention required;
• Single click diagnosis by correlating performance of standard and custom applications and devices;
• Integrated web reporting for diagnosis, optimization, right-sizing and capacity planning

eG Enterprise’s extensibility option offers users several key benefits:

Monitor custom and standard applications from a common console

• Provides visibility into parts of the infrastructure that were not visible to the IT operations teams in the past
• Facilities automatic correlation and diagnosis, thereby making it possible for administrators to do more productive tasks than routine fire-fighting

Reduces the number of tool sets that an organization has to own and operate

• Short learning curve for administrators
• Leverage existing investments better
• Consistent methodology for monitoring standard and custom applications and devices

Differentiate your offerings with custom capabilities

• Application developers can build custom monitoring for their applications and integrate it into a common management framework