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For years, slow logons have been the most common complaint of VDI and DaaS users. In a recent survey of Azure Virtual Desktop (AVD) Adoption Trends conducted by AVD TechFest and eG Innovations, 40% of administrators reported slow logon as the top complaint they see coming from users.
For users that log into AVD sessions, slow logon times can lead to frustration and lower productivity. To ensure great AVD user experience, administrators must monitor the infrastructure proactively and be proactively alerted to issues in advance, before users are impacted and need to complain.
See how eG Enterprise AVD monitoring works
Collecting logon metrics for real user activity is challenging. There are dozens of steps involved in the AVD logon process that may involve multiple components, such as the AVD Broker, AVD Control Plane, maybe on-prem Active Directory servers, FSLogix containers, Azure AD, Azure AD Connector, storage and often more. Identifying exactly what is causing the slowdown can be time-consuming and laborious.
It is also difficult to get a consistent assessment of logon performance because users each have different profiles and policies associated with them. Furthermore, there may be times when no users are logging into the AVD environment. It is important to always know whether logon is working and whether users will be able to launch their applications and desktops successfully once they have logged in.
The eG Enterprise Logon Simulator for Microsoft AVD (Azure Virtual Desktop) is a purpose-built synthetic performance monitoring solution that provides complete visibility into the logon performance of AVD infrastructures. An integral part of the eG Enterprise performance monitoring suite, the eG Enterprise Logon Simulator for AVD simulates the exact same process that users execute for Microsoft AVD logon.
Since all tiers of the AVD environment need to work in concert for the logon operation, simulating logon helps test the availability and readiness of entire AVD delivery infrastructure.
The simulator is also useful to benchmark and determine whether any changes in the AVD environment (instance upgrades, patches, configuration changes, etc.) have affected the logon experience.
Key Problems Identified
The eG Enterprise Logon Simulator for AVD allows administrators to test real AVD sessions for simulated users from local or remote endpoints:
The eG Enterprise Logon Simulator for AVD provides a host of vital metrics to monitor Citrix logon performance. The problematic step which causes slow logon is clearly highlighted, so administrators can triage the problem immediately. Intuitive dashboards, reports, and intelligent alerts provide full visibility into logon operations for faster issue diagnosis and resolution. Monitor key logon metrics, such as:
Simple tabulated reports and dashboards present the results of logon duration and failures. When failures occur, screenshots are automatically captured and made available via color coded overlays in a simple and intuitive GUI. This design is for both administrators and multi-skilled frontline help desk operators to understand every stage of the logon process and the points of failure.
Complement logon simulation by monitoring real AVD users as they logon to their AVD desktops and environment.
A standalone tool with a subset of features, the Free Azure Virtual Desktop Logon Simulator is also available for those looking to trial and explore synthetic monitoring for AVD environments.
If you are encountering AVD logon challenges or slow logons, you may also like to read our article on troubleshooting AVD logon problems that covers the root-cause of common AVD user logon issues; see: Troubleshoot Slow Azure Virtual Desktop Logons.
