SAP Gateway Frontend Error Logs by Service Test
By reading the error logs for each service associated with the target SAP ABAP system, this test reports the errors noticed and the rate at which errors occurred. The detailed diagnosis of this test reports when exactly the error occurred and the reason behind such errors.
Target of the test : A SAP ABAP System
Agent deploying the test : An internal agent
Outputs of the test : One set of results for each service associated with the SAP Gateway connecting to the target SAP ABAP System being monitored.
Parameter | Description |
Test Period |
How often should the test be executed |
Host |
Host name of the server for which the test is to be configured. |
PortNo |
Enter the port to which the specified host listens. |
Connection Type |
Specify how this test should connect to the target SAP ABAP System and collect the required metrics. By default, this flag is set to Application Server indicating that the test uses the IP address of a SAP ABAP Instance connected to the target SAP ABAP System to collect the required metrics. If this flag is set to Logon Group, then, the eG agent automatically connects to the logon group, chooses any one of the available SAP ABAP Instances within the group to connect to the target SAP ABAP System and collects the required metrics. |
SID |
Specify the three-digit server-specific unique identification code associated with the target SAP ABAP System here. The SID helps in uniquely identifying the target SAP ABAP System. |
Application Server |
This parameter appears only when the Connection Type flag is set to Application Server. For the eG agent to connect to the target SAP ABAP System and collect metrics, this test should be configured with the IP address of any of the SAP ABAP Instances associated with the target SAP ABAP System. Specify such IP address in this text box. |
Message Server |
This parameter appears only when the Connection Type flag is set to Logon Group. Specify the IP address of the SAP Message Server to which the target SAP ABAP System is connected to. |
Logon Group |
This parameter appears only when the Connection Type flag is set to Logon Group. A logon group is a group of servers that belongs to one SAP system. Logon groups are used to automatically distribute user logons to individual instances or to groups of SAP instances (Applications Server). Specify the name of the logon group that should be used by the eG agent to connect to any one of the SAP ABAP Instances within the group and collect the required metrics from the target SAP ABAP System. |
ClientName |
Specify the ID of the client system as what the eG agent will be connecting to the SAP ABAP instance. To know how to determine the client ID to use, follow the instructions provided in Determining the Client ID/Name for the eG Agent to Connect to the SAP ABAP Instance. |
SAPUser |
Typically, to connect to a SAP ABAP instance and run tests, the eG agent requires the permissions of a SAP user who has been assigned |
Password |
The password of the specified SAPUser. |
Confirm Password |
Confirm the password by retyping it here. |
SysNo |
An indicator of the TCP/IP port at which the SAP server listens. For example, for a server that listens at port 3200, the SysNo will be ‘00’. Similarly, if the SAP server port is 3201, the SysNo will have to be specified as ‘01’. Therefore, in the SysNo text box specify the system number of the SAP server with which the specified client communicates. To know the system number for the ABAP server being monitored, follow the procedure detailed in Identifying the SAP Router String and System Number. |
Router |
If the SAP client with the specified ClientName exists in a network external to the SAP server, then a router will be used to enable the server-client communication. In such a case, specify the router string of the router in the Router text box. If both the client and the server exist in the same network, then specify ‘none’ against the Router text box. To know what is the SAP Router string for the ABAP server being monitored, follow the procedure detailed in Identifying the SAP Router String and System Number. |
InstanceName |
This is set to none by default. This implies that the eG agent automatically discovers the instance name at run time. |
Timeout |
Indicate the duration (in seconds) for which this test should wait for a response from the SAP ABAP instance. By default, this is set to 120 seconds. |
JCO Version |
The eG agent uses the SAP JCO library to connect to the SAP ABAP system and pull out metrics. To enable the eG agent to make this connection and query the metrics, you need to specify the version of the SAP JCO library that the agent needs to use. For instance, to instruct the eG agent to use JCO v2.1.19, it would suffice if you specify the ‘major version number’ alone against JCO Version – in the case of this example, this will be 2.x. Note that if you have downloaded the SAP JCO CONNECTOR files for SAP JCO version 3 from the SAP market place (as instructed by Downloading the SAP JCO Connector files Required for Monitoring ), then the JCO Version configuration should be 3.x. |
DD Frequency |
Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency. |
Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
|
Measurement | Description | Measurement Unit | Interpretation |
---|---|---|---|
Errors |
Indicates the total number of errors detected for this service during the last measurement period. |
Number |
Ideally, the value of this measure should be zero. For each error detected, the detailed diagnosis of this measure lists the SAPCLIENT, OPID, USERNAME, ERROR_TEXT, ERROR_COMPONENT, ERROR_PACKAGE, SOURCE_PROGRAM, SOURCE_INCLUDE, SOURCE_LINE, TIMESTAMP, REMOTE_ADDRESS, REQUEST_URI, DESTINATION, HTTP_STATUS, SERVICE_VERSION, TRANSACTION_ID, ICF_NODE, REQUEST_ID, LOG_LEVEL, LOCATION and CALLSTACK. |
Error rate |
Indicates the rate at which errors were detected for this service during the last measurement period. |
Errors/min |
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