Using the eG Universal Management Pack (MP) for SCOM

Once the eG Universal MP is successfully deployed, you will find eG-managed components appear as monitoring objects in the SCOM console. Using the SCOM console, you can then:

  • View the current state of the eG-managed components;
  • Be alerted to problems experienced by eG-managed components;
  • Isolate problem layers, tests, and measurements;
  • Analyze state transitions experienced by eG-managed components;
  • Monitor business service performance using SCOM and identify the root-cause of service slowdowns/outages
  • Launch the eG monitoring console from the SCOM console to perform further diagnosis of problems;
  • Enable/disable specific monitors using the SCOM console

This chapter takes the help of an example to explain how the eG-SCOM integration works.

This example takes the case of a target environment comprising of an eG manager that is monitoring a VMware vSphere/ESX server, a Cisco router, and a Microsoft Terminal server. Soon after the eG manager is integrated with the SCOM server, login to the SCOM console. Figure 1 will then appear. Post the integration, the tree-structure in the left pane of Figure 1 will display a new eG Enterprise node.

Figure 1 : The tree-structure displaying a new 'eG Enterprise' node

If you expand the eG Enterprise node, you will find a series of sub-nodes. Clicking on each sub-node will enable you to do the following:

  • View the currently active alerts pertaining to eG-managed components;
  • View all the alerts that were generated by the eG manager during the last 3 days;
  • View the components managed by eG Enterprise and their current state;
  • Focus on the overall performance and problems related to each eG-managed component;

The topics that follow will take a closer look at each sub-node of the eG Enterprise node.