New Relic Alternatives:
eG Innovations

• Visibility into JVMs and Application Server: New Relic's visibility into Java Virtual Machines (JVM) and App Server is restricted to JVM memory, App Server threads, HTTP sessions, and data sources. eG Enterprise provides comprehensive coverage across JVM, application server, and web containers. The IT Ops teams can also track heap/non-heap memory usage, detect memory leaks, determine the health of garbage collection, identify blocked and deadlocked threads. Additionally, eG Enterprise also provides deep insight into application servers, including Tomcat, WebLogic, JBoss EAP, WildFly, WebSphere, GlassFish, and more.

• Correlation between application and infrastructure tiers: With New Relic, there is no explicit correlation between applications and infrastructure and hence the onus is on the IT administrators to navigate across multiple monitoring screens to diagnose issues. By autocorrelating application performance data with infrastructure tiers, eG Enterprise accurately pinpoints the root cause and dependencies by isolating the exact reason of slowness, downtime, etc.
• User Session Analysis: Using New Relic, the admins cannot tag usernames for session analysis, while eG Enterprise analyses the user experience and tracks user behavior for user journey analysis.

• Security Risk and Network Overhead: New Relic sends a firehose of data including personally identifiable information to its cloud servers, which can increase the network overhead in the environment. eG Enterprise uses a local agent to ensure that personally identifiable information is not sent outside your organization, which also helps in maintaining a lower network overhead.
• Data Privacy: As New Relic sends customer data to its cloud servers, it may require the legal team to review the data for data privacy implications with edits being made to the privacy policy as a result. However, eG Enterprise's agent is installed on the client side, which ensures no personally identifiable information is shared outside the company.
• Reports: There is no significant out-of-box (OOB) reporting facility with New Relic while eG Enterprise offers actionable OOB reports across all layers - Real User Monitoring (RUM), business transactions, JVM performance, Application Server performance, Host Machine performance, and so on.

In war room situations or critical production environments, immediate visibility is the key to success. eG Enterprise eases out the burdens of IT teams by simplifying the installation, configuration, and management process of Java APM. This helps to save time in a clustered environment and enables the IT Ops team to quickly diagnose the issues in production environments.

IT teams can now automatically discover application components, interdependencies, and detect user experience issues in real time and provide detailed reports to the management. They can also trace business transactions to identify slowness in the application, infrastructure, or dependencies such as third-party APIs and resolve them. Deep-level diagnostics of JVMs, containers, and other supporting stack helps IT teams to quickly isolate problems and solve them.

IT teams can leverage topology mapping along with tier and layer-wise drilldowns to easily diagnose the root cause of problems (i.e., application-level or infrastructure-level). Application and DevOps teams can find the reason for any slowness in application layers by looking through the entire Java stack, thus identifying bottlenecks in the application and fix them accordingly.

eG Enterprise licensing is based on servers unlike New Relic, which is based on user accounts and on the volume of data stored on New Relic. As eG Enterprise has comprehensive monitoring capabilities, there is no requirement to purchase an additional management pack for monitoring across diverse IT environments. IT teams can also customize the pricing based on their deployment scenario to decrease TCO and increase their ROI.