SolarWinds is widely used for server and network management. Can it also monitor Citrix infrastructures well and report on logon time, launch time, latency per user, and help pinpoint why the Citrix service is slow? Find out ...
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SolarWinds provides a suite of IT network and system monitoring products that are effective, accessible, and easy to use. SolarWinds products address different requirements of enterprises including network management, systems management, database management, IT security, IT service management, and application management.
Many organizations, who have deployed SolarWinds for network and systems management also operate Citrix digital workspaces to provide employees with remote access to virtual applications and desktops. It is only natural that they look to extend their use of SolarWinds technologies for monitoring Citrix environments as well. The key benefit of this approach is the ability to have a single console for monitoring all the key applications in the IT infrastructure.
SolarWinds monitors resource usage of all the Citrix tiers. To provide insights into Citrix performance, SolarWinds includes ready-made templates. These templates are based mainly on Windows performance counters and WMI.
SolarWinds is not purpose-built for Citrix workspaces and hence, provides only basic metrics in the above areas.
Unlike SolarWinds, eG Enterprise is purpose built for monitoring Citrix infrastructures. With over 15 years of experience supporting several of the largest Citrix deployments, eG Enterprise is a best-of-breed solution for meeting the key requirements of Citrix administrators.
With eG Enterprise, administrators can:
| Critical features | eG Enterprise | SolarWinds |
|---|---|---|
| Synthetic monitoring: Logon simulation, full session simulation |  |
 |
| Real-user experience monitoring: Logon time, app launch time, ICA RTT, network RTT, WAN latency, etc. | all aspects |
Limited. does not get deep virtual channel metrics, not aware of screen latencies, network latencies for each user session |
| User active/idle time reporting | |
|
| Specialized monitoring for all Citrix tiers: Citrix StoreFront, Citrix Provisioning Services, Citrix License Server, Citrix Delivery Controller, Citrix Hypervisor, Citrix WEM, Citrix Cloud, Citrix Endpoint Management, Citrix ShareFile | |
Very limited |
| Service topology views correlating performance across tiers and automatic root-cause diagnosis | |
|
| Specialized reporting for right-sizing, optimization, and capacity planning | |
|
| Integrates tightly with Citrix Director and Citrix Application Delivery Management (ADM) | |
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