Office 365 performance monitoring

Deliver the best Office 365 experience for all end users. Monitoring for Microsoft Teams, Exchange Online, SharePoint Online, Yammer and more. Proactive alerts and root-cause diagnosis.

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Enhance business productivity of
Microsoft 365 applications

eG Enterprise is a 100% web-based monitoring, diagnosis, and reporting solution for Microsoft 365 environments. Embedding deep domain expertise, pre-built dashboards, and KPIs, eG Enterprise empowers M365 administrators to continuously monitor health and performance metrics, diagnose issues, and isolate the root cause of M365 performance problems.

  • Gain real-time insights on M365 service health and quality across all locations and hybrid infrastructures
  • Track Microsoft 365 service usage, licensing, connectivity
  • Monitor real-time digital experience of users and measure user satisfaction levels
  • Use correlative intelligence to pinpoint the root cause of Microsoft 365 issues: is it due to a problem in the cloud, the network, or the client?
Office 365 Monitoring
Assuring maximum availability and performance for Office 365 applications

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike Montano Senior Manager, Allscripts

Total performance assurance for
M365 environments

Improve Microsoft 365 service quality with actionable insights

  • Continuously track health of M365 services like Teams, OneDrive, Yammer, SharePoint, and Exchange.
  • Monitor license usage and receive alerts for expiring licenses.
  • Access Message Center communications with messages, links, and urgency levels.
  • Measure network delays to the M365 Portal to identify connectivity issues.
Office 365 Monitoring Tools | Microsoft 365 service quality

Unlock optimal Microsoft Teams performance

  • Perform synthetic checks to proactively test call success, quality, connectivity, and network performance
  • Gain real-time call quality analytics like poor streams and failed calls
  • Determine issues with audio and video performance
  • View network quality in built-in dashboards
  • Monitor chats, meetings, calls and user device trends
Office 365 Performance Monitoring | Microsoft Teams performance

Deliver high-performing exchange online services

  • Track email volume, delivery status, and spam filtering
  • Monitor mailbox access, inactivity, and quota limits
  • Report on user metrics like ActiveSync users, mobile access, and expiring passwords
  • Verify MAPI connectivity and Exchange Online server health
  • Simulate the email path flow to continuously monitor mail status
Office 365 Monitoring Tools | Exchange Online Monitoring

Get critical SharePoint online health metrics at your Fingertips

  • Monitor key SharePoint KPIs, such as service status, service incidents, Health Score, IIS latency, logon time, and storage
  • Leverage real user monitoring capabilities to identify user experience issues in real time
  • Stay compliant with audits by tracking file, page, and folder activities and get alerted to unusual activity
  • Gain visibility into SharePoint site administration, synchronization, and sharing and access request operations
  • Monitor site collections and measure storage usage for intelligent capacity planning
Office 365 Performance Monitoring | SharePoint Online Monitoring

Ensure peak availability and operations of OneDrive for business

  • Monitor file operations in OneDrive, and view which users performed them
  • Find out which OneDrive sites have the greatest number of active files
  • Measure content growth over time and track site administration, synchronization and sharing, and access request operations
  • Report on the number of active and inactive users
  • Get insights into how many inactive and orphaned sites exist
OneDrive Monitoring | Microsoft OneDrive for Business

Rapidly resolve issues with automated diagnostics & advanced analytics

Using built-in intelligence and machine learning, eG Enterprise automatically isolates the root cause of application performance problems in your Office 365 environment. Easily identify if it’s an issue on the client-side browser access, network slowness, or a fault in Microsoft 365.

eG Enterprise automatically baselines the performance of your Microsoft services across locations and helps determine deviation in expected performance. Take advantage of the pre-built reports to gain actionable insights for historical trending, capacity planning and load balancing.

Office 365 automated diagnostics & advanced analytics



Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring cloud applications, digital workspaces and IT infrastructures
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