Office 365 performance monitoring

• Continuously track health of M365 services like Teams, OneDrive, Yammer, SharePoint, and Exchange.
• Monitor license usage and receive alerts for expiring licenses.
• Access Message Center communications with messages, links, and urgency levels.
• Measure network delays to the M365 Portal to identify connectivity issues.

• Perform synthetic checks to proactively test call success, quality, connectivity, and network performance
• Gain real-time call quality analytics like poor streams and failed calls
• Determine issues with audio and video performance
• View network quality in built-in dashboards
• Monitor chats, meetings, calls and user device trends

• Track email volume, delivery status, and spam filtering
• Monitor mailbox access, inactivity, and quota limits
• Report on user metrics like ActiveSync users, mobile access, and expiring passwords
• Verify MAPI connectivity and Exchange Online server health
• Simulate the email path flow to continuously monitor mail status

• Monitor key SharePoint KPIs, such as service status, service incidents, Health Score, IIS latency, logon time, and storage
• Leverage real user monitoring capabilities to identify user experience issues in real time
• Stay compliant with audits by tracking file, page, and folder activities and get alerted to unusual activity
• Gain visibility into SharePoint site administration, synchronization, and sharing and access request operations
• Monitor site collections and measure storage usage for intelligent capacity planning

• Monitor file operations in OneDrive, and view which users performed them
• Find out which OneDrive sites have the greatest number of active files
• Measure content growth over time and track site administration, synchronization and sharing, and access request operations
• Report on the number of active and inactive users
• Get insights into how many inactive and orphaned sites exist

Using built-in intelligence and machine learning, eG Enterprise automatically isolates the root cause of application performance problems in your Office 365 environment. Easily identify if it’s an issue on the client-side browser access, network slowness, or a fault in Microsoft 365.

eG Enterprise automatically baselines the performance of your Microsoft services across locations and helps determine deviation in expected performance. Take advantage of the pre-built reports to gain actionable insights for historical trending, capacity planning and load balancing.